As part of operating the talkid.io website, we collect information and personal data about you.
This Privacy Policy is intended to inform you how we collect and process this information and data, as well as your rights in this regard.
We are committed to processing this information and data in a way that respects your privacy and complies with applicable laws in France and Europe. We also use appropriate technical and organizational measures to ensure the security of your information, including protection against unauthorized or unlawful processing, loss, accidental destruction or damage, or access by unauthorized persons.
The data controller responsible for your personal data is Lebego SAS, registered with the Paris Trade and Companies Register under number 988883153, represented by Jérémie Eskenazi in his capacity as Chief Executive Officer.
We collect identity information (title, last name, first name, address, etc.) that you choose to provide when you fill out a form on the site, place an order, or contact us directly.
Fields that are mandatory are marked with an asterisk.
We also collect information related to transactions (transaction number, order details), the management of the business relationship (orders, invoices, correspondence), and payments made.
We also use activity‑monitoring tools and technologies to automatically collect information about your connection and browsing on the site. This may include your IP address, your location, the type of browser you use, the time spent on each page, the links you click, and other similar data. This information is anonymized and helps us improve and personalize your browsing experience, secure the site, and troubleshoot technical issues.
We retain and use your information only as permitted by regulations and for a duration limited to the purposes stated at the time of collection.
Your information is used internally by our teams. Any access to your personal data is subject to a confidentiality commitment.
It may also be shared with our processors responsible for the technical services necessary for the operation of the site: IT service providers (hosting, maintenance, etc.), payment service providers, technical and logistics providers, and agencies providing statistics and communications consulting.
Any sharing of your information is always based on a contract that sets out the applicable data protection regulations and obligations.
Your data may be transferred to countries outside the European Union. In such cases, we ensure that it is afforded a level of protection that is substantially equivalent to that guaranteed within the European Union, either under an adequacy decision issued by the European Commission or through appropriate safeguards, including the European Commission's Standard Contractual Clauses. You can request more information about these appropriate safeguards using the contact details provided below.
You can access your information, correct it, request its deletion, or exercise your right to restrict the processing of your information.
You can also object to the processing of your information for reasons related to your particular situation, except in the case of direct marketing, which you may object to without having to provide a reason.
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You have the right to data portability.
You may set instructions regarding the retention, deletion, or disclosure of your personal data after your death.
To exercise your rights or for any questions about the processing of your information, you can contact us using the following contact details:
Lebego
28 rue du chemin vert
75011 Paris
France
Finally, you can file a complaint with the CNIL on its website (www.cnil.fr) or by mail (CNIL - Service des Plaintes - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07).